Most countries are officially in recession by now. This technically means 2 consecutive quarters with negative growth. That cannot be said of China who still enjoys about 6% growth, that is nevertheless too low to absorb the flow of new workers coming out of universities.

2008 kicked off the recession, 2009 – if we are lucky – will be the bottom of it.

This paper suggests a standard set of phases that are involved in the provision of outsourced IT solutions and this from the Selling organisation’s perspective. Those phases are presented in relation to each other and form a Phase Review Discipline (PRD).

The phases identified belongs to 3 distinct groups, Win Business, Delivery and Support and we will discuss all three groups here but in particular the Delivery group.

This paper aims at: – stressing the strong relation between sales processes and project delivery processes, and what it means for the supplier’s organisation. – suggest a standard approach for the entire lifecycle, from sales to support, and how it benefits the organisation, – suggest what role a PMO may have in an organisation adopting such a PRD approach.